[Resolved]  Volkswagen India — 2015 make tyre in 2018 make car

Address:395004

I got 2015 make apollo faulty tyre in 2018 make car which is purchase by me on 15/08/2019 from surat navjivan auto square pvt ltd.

The non of employee is ready to hear the complain. Service dept is insisting to visit sales and vice versa.

If tyre like silly item is replaced that what can not be changed by company.

Very disgusting experience with volkswagen.

Please suggest if you have any solution or to whom contact.
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Jan 2, 2020
Complaint marked as Resolved 
MY COMPLAIN IS RESOLVED AT VOLKSWAGEN THROUGH SEPERATE EMAIL COMMUNICATION TO RELEVANT OFFICERS NOT DUE TO CONSUMER COMPLAIN POSTED ONLINE. BUT DUE TO DATA POSTED ONLINE HERE FAKE CALLS RECEIVED FROM DELHI ASKING FOR BANK DETAIL TO MAKE PAYMENT TOWARDS COMPENSATION. BE CAREFUL FOR THAT CALLS.
Volkswagen India customer support has been notified about the posted complaint.
Verified Support
Dec 21, 2019
Volkswagen India Customer Care's response
Dear Customer,

Greetings from Volkswagen Passenger Cars!

This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd.

We request you to please share your car registration no. & contact details in order to enable us to address to your Query/Concern.

Assuring you our best services always.

Yours’ Sincerely,

Customer Care- Volkswagen Passenger Cars
Division of ŠKODA AUTO Volkswagen India Private Limited
(formerly known as Volkswagen India Private Limited)
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