[Resolved] Volkswagen India — abs sensor issue

Mihir Parkar

Address:

Pune, Maharashtra, 411057

I have a 2015 polo. This is the 3rd time i'm facing abs sensor issue. Front 2 sensors have been already replaced. Now when issue came third time it's the rear left sensor that needs to be replaced according to the vw service centre. I'm sure that soon the rear right sensor will also fail & need to be replaced.
The reason given by the vw service advisor is also not clear as to why the sensors are failing. Reasons like dust & humidity they are giving. So then according to such reasons the car is not designed for india where there is humidity & dust everywhere. Vw & their service centres are cheating people. I have already paid about ₹5k for each sensor. Now they want me to pay ₹5k more for 3rd & soon ₹5k more for fourth.
This company is cheating me because of their design & part issue.

-mihir
[protected]@gmail.com
[protected]

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Feb 5, 2019

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2019

Volkswagen India Customer Care's response Dear Sir/Ma’am,
Greetings from Volkswagen Passenger cars!
We value your association with our brand and appreciate the time you have invested in sharing your feedback.
We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website.
In case there are any queries unaddressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in
We thank you for being our valued customer.
Assuring you of our best services always.

Yours’ Sincerely,
Customer Care
Volkswagen Passenger Cars India