[Resolved]  Volkswagen India — ac not working effectively and music system

Address:Indore, Madhya Pradesh, 452010

I bought vento tsi highline plus from indore success automobile. Jan 2019.
Registered number mp-09 wb 4358.
Engine number cbzl 07785
Chassis number: mexj18609jt145004.
Name: mahadev kshirasagar.

Issues: 1.ac working chance is only 50 % after starting the car. Then we do restart immediately the ac cooling will be on.
Suspected - thermostat malfunctioning.
Dealer not able to resolve this issue since last 8 months.
2. Music system frequently on - off when cell phone is connected. Video given to service center for analysis.

3. Dealer is not competent to resolve the issues. There was huge bearing noise... Not resolved after three months.
Iam the loyal customer since last 10 years bought 1 polo 1 vento in 2012 in family and enjoyed joy of riding.
Recently we bought two ventos one tdi for pune office and one for indore office vento tsi
This vento tsi highline plus is troubling us.

We are so unhappy about the issues

Kindly look into the issue and guide to resolve the issues.

Indore - success automobile indore
Contact numbers[protected]/02
Mob number: [protected] mr. Tomar

Regards
M. Kshirasagar
[protected]@rediffmail.com
[protected]
Indore.
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Apr 14, 2020
Complaint marked as Resolved 
Volkswagen India customer support has been notified about the posted complaint.
Verified Support
Mar 14, 2020
Volkswagen India Customer Care's response
Dear Customer,
Greetings from Volkswagen Passenger cars!
We value your association with our brand and appreciate the time you have invested in sharing your feedback.
We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website.
In case there are any queries unaddressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in
We thank you for being our valued customer.
Assuring you of our best services always.

Yours’ Sincerely,
Customer Care- Volkswagen Passenger Cars
Division of ŠKODA AUTO Volkswagen India Private Limited
(formerly known as Volkswagen India Private Limited)
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