[Resolved] Volkswagen India — Ameo engine work | |
Hello Sir/Madam, This is with reference to an engine issue with my car given to the service center " BU Bhandari "in Oct'2020. It's now more than 2 months since it's with the service center and no progress has been made. I have purchased the new car "Volkswagen Ameo" in April 2018 from B.U Bhandari agency, Pune. All the services were done on a regular basis by BU Bhandari service center, Pune. Total miles driven so far is 33, 000 only. On Oct'2020, while driving there was sudden smoke and vibration started coming out from the engine. Hence I had given the Car to BU bhandari service center and they are asking for 1.5 Lakh to fix the engine. I am totally surprised to see such a good / renowned brand Volkswagen car get an engine issue in 2 years. This is really not acceptable. I would request your immediate intervention so the engine can be fixed / replaced without any cost to me and also it will help you save your brand as well. Please connect me at this number @ [protected] Regards Avinash Was this information helpful? | |
Aug 12, 2021 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support Feb 21, 2021 Volkswagen India Customer Care's response Dear Customer, Greetings from Volkswagen Passenger cars! We value your association with our brand and appreciate the time you have invested in sharing your feedback. We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website. In case there are any queries unaddressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in We thank you for being our valued customer. Assuring you of our best services always. Yours’ Sincerely, Customer Care- Volkswagen Passenger Cars Division of ŠKODA AUTO Volkswagen India Private Limited (formerly known as Volkswagen India Private Limited) | |
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