[Resolved] Volkswagen India — Ameo-saurav anand-moti nagar branch delhi | |||||
Dear Team, We had booked Ameo Highline Petrol Model car in name of Saurav Anand I am very disappointed by the service / sales provided by your Volkswagen World Class Automobiles Pvt. Ltd. Delhi. I booked the car on the promise that they will delivered my car on Tuesday 22/03/2017. On dated 21/03/2017 I had given all the documents to Mr. Hemant for Finance from Volkswagen Finance but till date there is no result.As Mr. Hemant told me that there is 48 hour maximum TAT for the Finance. As 3 days over and still he want one more days for Finance. Today morning Mr. Hemant share my all documents to HDFC bank without my permission. If any thing happened to me who is responsible for the same and How he dare to share my documents to any other company. Is this is the culture of Volkswagen?? Today at evening when I visited World Class Automobiles Pvt. Ltd. Mr. Ajay Thakur scared me and the language he talked was too much rough. He don't have manner how to talk with Customer such a disgusting employee of your company. Due to Mr. Hemant and Mr. Ajay Thakur's Behaviour I dont want to take this Ameo car and his false commitment. Request you to please beware of the people and do needful action against the same and Another Request you to please share the Finance details of Loan status of the file. Was this information helpful? | |||||
May 2, 2017 Complaint marked as Resolved Verified Support Apr 01, 2017 Volkswagen India Customer Care's response Dear Sir/Ma’am, Greetings from Volkswagen Passenger cars! We value your association with our brand, and appreciate the time you have invested in sharing your feedback. We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website. In case there are any queries un addressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in We thank you for being our valuable customer. Assuring you our best services always. Yours’ Sincerely, Customer Care Volkswagen Passenger Cars India For Enquiries/ Complaints[protected] For Road Side Assistance[protected] /[protected] E-mail customer.[protected]@volkswagen.co.in. Website www.volkswagen.co.in | |||||
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