[Resolved] Volkswagen India — ameo servicing standards | |||
This is happening while i write, the car is just out of service shop at goregaon mumbai ram Mandal road, the engine is getting heated dangerously at the rate of 5 degrees celsius every 2 minutes. The car was sent for servicing for routine service due and surprisingly the car engine started showing the symptoms of getting overheated, it seems the mechanic had sprayed the water on the vw engine which is not suggested. As a customer this is a pathetic experience and i have asked the showroom manager to give me the complete root cause analysis for why the rules of tech specs broken and why are service showroom People dealing with causal approach towards people’s prized possession, i am now standing in middle of road with my vehicle taken away by showroom to check what’s gone wrong Was this information helpful? | |||
Feb 9, 2019 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support Jan 09, 2019 Volkswagen India Customer Care's response Dear Sir/Ma’am, Greetings from Volkswagen Passenger Cars! This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd. We request you to please share your Car registration no and Contact number, in order to enable us to address your Query/Concern. Assuring you of our best services always. Yours sincerely, Customer Care Volkswagen Passenger Cars India For Enquiries/ Complaints[protected] For Road Side Assistance[protected] /[protected] E-mail customer.[protected]@volkswagen.co.in. Website www.volkswagen.co.in | |||
1 Comment | |||
Comments
62%
Complaints
2189
Pending
0
Resolved
1320
+91 22 3313 7000 [Corp Office]
4th Floor, Silver Utopia, Cardinal Gracious Road, Chakala, Andheri East, Mumbai, Maharashtra, India - 400099
View all Volkswagen India contact information
Regards,
Arun Singh