Volkswagen India Complaints & Reviews

COMPLAINT AND LEGAL NOTICE AGAINST V.W DEALER BADHWAR MOTORS, ROHTAK,
HARYANA . COMPLAINT ALSO against VW customer care as they are not even bothered to reply back or contact me even after multiple emails and requests for help--

I own a VW PO own a VW POLO HIGH LINE HR12U 9899 . If you check your old records you
will find my repeated n numerous ( atleast 50 ) complaints against this dealer in last 7-8
years...

I have purchased volkawagen car (Brand Car) and using last 8 years but you have fraud and cheating with me and why are you maligning the name of the Volkawagen company. You have used my car 90 km without my permission and used my car full petrol second my car is running only approx 25000 km and you said your ECM was damaged and not working and you have changed my Volkawagen Polo ECM and charged 28000/-

But i want to know and...

I have a VW AMEO 2016 Petrol, I had a my AC malfunctioning on 29th December when I gave the car for service in the KUN VW service centre, Chennai.

The service person told me it will take 2-3 days to fix the issue, later I gave them a call back on 2nd of December, I was given the same reply, it will take 2-3 days more to fix the issue. I still waited and gave them a call back after 4 days, 7th December, not a surprise, I was...

Volkswagen in Bhubaneswar is unable to provide me the parts required and also not able to provide me the service required.

They forced me to extend my warranty to avail some facilities. But its been a year now that I am following up with them to provide me a part for ABS sensor and give me the service on time but they are irresponsible and unresponsive at the same time.

After sending back to back emails also I didn't receive any email from them ..rather I got few calls and they said me I can give my car on 6th but today on 13th when asked I got to know the parts are not available.

I strongly feel they are exploiting as my warranty is going to end soon.

I am using a volkswagen Ameo highline petrol 2016 model. Till date it used only 17000KMs. In these time period i faced a very critical safety feature failure. That my ABS sensor got failed twice. In 2019 i got this issue and replaced the sensors and now again 2021 November its giving the same issue.
And i have raised this issue to company officials but they are not agreeing its a product quality issue instead they are saying kerala climate and some unconvincing answers. Kindly this safety failure issue and please take an immediate action against this.
And now a days we need to use the car with high risk.
Vehicle details KL08BL9150.
Contact Nu - [protected]

I have purchased Ameo Highline diesel automatic car in july '19 and ran only for 12500 kms. In the past four months, vehicle broke down for three times on the road due to Engine malfunctioning. I am not using the car for long drive since it is not safe and may stop at any time in the road. The last incident happened on 03.12.21 @6 pm and vehicle towed by VW on 04.12.21.
I lodged a complaint to customer care on 04.12 and wrote a mail to them on 04.12.21. Despite my frequent follow up, they are not responding to my complaint. It seems, they don't understand the pain of customer when the vehicle suddenly stopped on the road.

I have Ameo and have been complaining and already left my vehicle each spanning for a week's time for the resolution and till date never got it resolved. Today This time it's more worse. The break completely gets hard to press and actually impossible to apply break and I nearly escaped hitting and getting hit on highway. I got VW just to be sure of the safets and now because of the VW itself I doubt my safety. Will VW answer me or my family on any incidents due to poor servicing, complaints handling and non safety issues due to VW product itself?. I have serviced for this issue in VW Ambattur Chennai.

Nimal - [protected]

All vw owners must read.!!!

I brought a vw polo GT TSI 1.2 litre petrol in 2014.Girl driven car. Very well maintained with upto date car services.

62k km so far. Suddenly one day temperature sensor light comes on my dashboard, because nobody else can open up vw car, i am bound to go to vw workshop, so i send car for checkup.
First of all they say three four parts are affected the coolant sensor, it's...

I have a 2014 vento high line petrol which has covered just 30000 kms. Sent for annual service and I was told so many parts (wheel bearing, steering gear, shock absorbers, abs sensor) need replacing. Car has traveled only 1800 in last yr and in 2020 no parts replacement was suggested. This shows poor quality of parts used.

Request for replacement of the parts at the company’s expense.

Required duplicate NOC ...umpteen mails sent but no response from their finance team

I have purchase used car volkswagen vento 1.6 mpi mt trendline 2013 model two month back and my car registration no is mh04ge0644. After checking the fuel average i have found that it is giving average of only 6 km/lit, which is very very poor. So kindly check my vehical at your end and do the needful.

Hi Team,

I have checked with the Volkswagen dealer, Thrissur, Kerala for arranging me a test drive for POLO GT. But they said that the have blocked the test drive for POLO GT models as well as stopped booking for the same model due to long waiting period. For the same reason I booked POLO GT Matt Edition from Pondicherry. My current location is in Thrissur (Permanent location) and it's not possible for me to travel Pondicherry...

I had registered a Complaint Vide Complain Number CR08153782, But to Date, it Has not Been sorted Out. Would you please look Into the matter?
Thanking you
K.C.Rampuria
[protected]

I own a 2015 Polo Diesel Highline, which i bought on April 14th 2015 ( TN22 CS 6766) from Kun VW Alandur, Chennai.

I am facing several problems with the car recently. I have done annual maintenance every year as per advice from VW service advisor. I even agreed to turn my car in for dieselgate related recall. Since then, my injectors have been failing one by one. In 2019 January, my car stopped half way on my long trip and...

While im taking delivery of my flash red polo, they compelled me to take VW Genuine product-nail scratch guard in all 4 door handles. Now its look very dirty and I asked them to remove it, but it cant be removed. And they are Blaming me, that it last 3 years ., so unable to remove it. I need a solution for this.Hereby i have attached the images

Very bad experience at hyderabad PPS MOTORS SERVICE CENTER

I have called up pps motors manikonda on service center for service appointment. Ms. Susmitha offered a service which will cover 2 year service for 19500/-. Even after asking multiple times if the offer will cover all the service included in general service, she said yes and assured the same. Later Sunil kumar advisor spoke with me and told that AC disinfection service...

Sir, we hereby like to state that our vehical no. Gj05 jl 1725 steering is jam and the suspension rod is also have problem. It was told that the this is company's fault due to which the steering is jam and the suspension rod is not proper.

We have regularly done all the services at your company service station but the problem is not solved.

So we like to register our complain for not solving the company fault of steering jam and also of suspension rod.

We request to register our complain at the earliest possible.

Desirable resolution : repair

Below issue has been brought to the notice of customer care and complaint registered more than a month ago. I have got zero support towards solving the issue so far.

Vehicle issue
The engine on the VW Jetta cut out unexpectedly while being driven. Engine failed to restart and the vehicle had to be towed to the service center on 6th August, Friday. Thankfully the engine cut out happened while being driven at low speeds...

On 24.8.2021 I paid deposit amount of Rs. 1000/- vide Rt no. RB2100178 towards booking for New VW Taigun vehicle to KPR Cars, Mysore & on 25.9.2021 . I informed for cancellation & refund. Even after many calls they have not refunded me.

I have tried many times for the service of Polo car No KL58 S 312 in kannur edakkad center since 2 months. But I didnt get a date for sevice as they call me that there is no ABS sensor stock here so cannot service without that and... What should I do for getting this ABS and for service.. I got service date on sep 8, sep 30, oct 7and oct 15 but but before this days they will call that there is no ABS sock