[Resolved] Volkswagen India — Being cheated automark service
Rajkot, Gujarat, India
We have taken automark service for Plate No.GJO3FD4171 which gives 4 annual services but unfortunately we have been cheated by your company for last 2 years.Last year only 3 services done and this year only 2 services while expiry of contract nearing.
Thus it seems we will have to inform your Head Office and make others aware thru'Social media etc. so people would be aware before commiting this Contract option where Companies manipulate after taking the Contract amount in advance.
My contact No.is [protected] or[protected] if you wish to communicate.
Complaint marked as Resolved May 31, 2017
[Apr 08, 2017] Volkswagen India customer support has been notified about the posted complaint.
Verified SupportVolkswagen India Customer Care's response, Apr 29, 2017
Greetings from Volkswagen Passenger cars!
We value your association with our brand, and appreciate the time you have invested in sharing your feedback.
We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website.
In case there are any queries un addressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in
We thank you for being our valuable customer.
Assuring you our best services always.
Volkswagen Passenger Cars India
For Enquiries/ Complaints[protected]
For Road Side Assistance[protected] /[protected]
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