[Resolved] Volkswagen India — car battery

Mamfar

from Mumbai, Maharashtra

Address:

Nerul navi mumbai maharashtra, 410210

I hv put my car for service at nerul service station the response is very slow. It is 2 days now the car is at service station.9th oct the car is given for service just 1 year old car and they say the battery is leaking, during inspection last week at another service station in pune - vidyot motors there was no leak detected in the battery. I do not understand this policy of battery renewal or it is just fooling with us

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Nov 12, 2019

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2019

Volkswagen India Customer Care's response Dear Customer,

Greetings from Volkswagen Passenger Cars!

This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd.

We request you to please share your car registration no. & contact details in order to enable us to address to your Query/Concern.

Assuring you our best services always.

Yours’ Sincerely,

Customer Care - Volkswagen Passenger Cars
Division of ŠKODA AUTO Volkswagen India Private Limited
(formerly known as Volkswagen India Private Limited)