[Resolved] Volkswagen India — Car Insurance - not done

jilanis

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.volkswagen.co.in

The team at vw akira motors approached me for insurance renewal for my car expiring 20 aug 2016, i have asked for zero depreciation + consumables policy for vw vento 2012 model with tata aig, they qouted 23987.00 as the premium, i have issued a cheque dated 18th aug 16 on 10th aug 2016.

After multiple follow-ups with the person issueed the cover note, i came to know from someone from their team that there is a shortfall of some 3000+ rupees as we miscalculated the cost.

Now i am not going to make any payment to the tata aig for my policy renewal and i need the policy to be issued to me as agreed.

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Oct 11, 2016

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2016

Volkswagen India Customer Care's response Dear Sir/Ma’am,

Thank you for sharing feedback, we understand your query has been resolved.

We thank you for being our valuable customer. Assuring you our best services always.

Sincerely,

Volkswagen Customer Care

For Enquiries/ Complaints[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in