[Resolved]  Volkswagen India — car service full lost

Address:

800001

Sir,
I am totally disappointed with volkswagen patna. With the following points.
1. Your patna sales and service outlet manager mr. Mishra. Demand bribe and mentally harasses me. Mr. Mishra and my surveyor are meet and demanded bribe.
2. Why not this sentence brief me previously or at the first of delivery at the time of delivery of my vehicle said as per our workshop policy parking charges @500/day has been applied on your vehicle.
3. When my vehicle take delivery by volkswagen my vehicle have only front damage. This is also mentioned in delivery receipts report. But unfortunately after i found in inspection of my vehicle some important parts are missing.
4. I have faith with volkswagen but i am failed to judge company outlet service man.

So finally i do not want take delivery of my vehicle.

Above text i had send by email to 29th may 2019.
No reply mail i had received.

Today i have a receive mail from
[protected]@vw-ashianamotors.co.in
Dear mr. Shahabul huda,
This is to inform you that your vehicle ameo bearing registration no: br01df2937 has been lying in our workshop since 17th december 2017. We tried to reach you many times through emails and telephones. However we got no response from your side. We would once again ask you to clear our parking charges of rs. 3, 00, 500/- approx. I. E. Rs. 500/- per day for 601 days approx. And remove your vehicle at the earliest failing to which we shall be forced to hand over the vehicle at the local police station.

Kindly do the needful at the earliest.


Best regards
Avinash prasun
Service manager
Volkwagen patna
Mob-[protected]

Lastly, please help me out of this matter. I do not want to any fight or action. I realized company management is good but staff person are not helpful