[Resolved]  Volkswagen India — cluster unit

Hi greeting for the day,
I own vento highline 2017 tdi model. Its been more then one year that the cluster unit of my car is not working and the dealership present here at amritsar i. E. Bhagat autos and the customer care @[protected] both are making me false promises regarding the availability of the product. I am facing the problem since from last summers and none of the authorized person has contacted me for the fruitful solution. Please help me out.

I got email from this crm but she is not answering my call:

At the outset we sincerely regret the inconvenience caused.
This is in reference to your conversation with undersigned pertaining to your concern raised in regards to your vehicle bearing registration number pb02de7776 we assured that your concern had been attended as per volkswagen standards and get resolved.
In case of any further assistance, please feel free to get in touch with us.
Assuring you our best services always.
Manpreet kaur
Vw amritsar
Crm - after sale
Cont. No : [protected].
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Aug 6, 2021
Complaint marked as Resolved 
Volkswagen India customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2020
Volkswagen India Customer Care's response
Dear Sir/Ma’am,

Greetings from Volkswagen Passenger cars!

We value your association with our brand and appreciate the time you have invested in sharing your feedback.

We understand your query has been resolved and addressed by our dealer partner,
In case there are any queries unaddressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in

We thank you for being our valued customer.

Assuring you of our best services always.

Yours’ Sincerely,

Customer Care - Volkswagen Passenger Cars
Division of ŠKODA AUTO Volkswagen India Private Limited
(formerly known as Volkswagen India Private Limited)
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