[Resolved]  Volkswagen India — Customer fraud in volkswagen showroom

Hello team,

P. F. A, i recently visited to pps motors volkswagen service center bangalore for my car service and it was assigned to ravi who is customer representative person. He delivered the car after the service. But while raiding in highway i faced major steering shake service issue and it was going to be an accident.. Actually for this issue it was charged without service is get it done. Now when i try to contact him he is not responding properly and not giving refund for the service charged. I get that issue done on my own money in local service center. So i kindly request you to consider this issue very seriously and do the needful.

For more information please contact me: [protected]
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Aug 6, 2021
Complaint marked as Resolved 
Volkswagen India customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2020
Volkswagen India Customer Care's response
Dear Sir/Ma’am,

Greetings from Volkswagen Passenger cars!

We value your association with our brand and appreciate the time you have invested in sharing your feedback.

We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website.

In case there are any queries unaddressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in

We thank you for being our valued customer.

Assuring you of our best services always.

Yours’ Sincerely,

Customer Care - Volkswagen Passenger Cars
Division of ŠKODA AUTO Volkswagen India Private Limited
(formerly known as Volkswagen India Private Limited)
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