[Resolved] Volkswagen India — customer harassment - volkswagen apple auto whitefield | |||
Today, i had visited volkswagen apple auto whitefield today to enquire and purchase the tiguan all-space. While entering there was no security and the branch sales manager asked me to remove the car from a designated parking area. And asked me to talk to a sales person, when i asked the salesperson to give me the details and availability of tiguan all-space, he misbehaved and asked me why i am wasting his time as the details will be available on 21st march 2020. The person was mr. John and very well supported by the branch sales manager. Please treat this as a customer harassment and kindly share your comments on this email. As i am going to escalate this in media and the bad tendency of apple auto towards its customers. Was this information helpful? | |||
Apr 14, 2020 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support Mar 14, 2020 Volkswagen India Customer Care's response Dear Customer, Greetings from Volkswagen Passenger Cars! This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd. We request you to please share your car registration no. & contact details in order to enable us to address to your Query/Concern. Assuring you our best services always. Yours’ Sincerely, Customer Care- Volkswagen Passenger Cars Division of ŠKODA AUTO Volkswagen India Private Limited (formerly known as Volkswagen India Private Limited) | |||
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