Volkswagen India — defect in fuel injector

Address:udhana, Surat, Gujarat, 395001

My volkswagen polo has got failure with it's injector and it has driven only 8000 kms and its has been only three years since i bought this car. The service man told me that it's because of the bad fuel you used but it was not the case. But no other cars of mine got these problems after using the fuel from the same petrol pump. They told me to change the injector which cost upto 27000 which is a big amount for me to change a injector. From my understanding this complaint has been shown to other volkswagen cars too. So this must be consider and the company must do something for this. Hope they do so.
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Volkswagen India customer support has been notified about the posted complaint.
Verified Support
Mar 04, 2020
Volkswagen India Customer Care's response
Dear Customer,

Greetings from Volkswagen Passenger Cars!

This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd.

We request you to please share your car registration no. & contact details in order to enable us to address to your Query/Concern.

Assuring you our best services always.

Yours’ Sincerely,

Customer Care- Volkswagen Passenger Cars
Division of ŠKODA AUTO Volkswagen India Private Limited
(formerly known as Volkswagen India Private Limited)
Mar 05, 2020
Updated by arora_nischay
GJ05RA5890 is registration number.
Contact No. [protected].
I am very dissappointed in your car.I would never recommend anyone in future to buy your cars. As they are not very reliable as you made an hype.You of all people just want our hard earn money.Abysmal engine...
Mar 06, 2020
Updated by arora_nischay
Please resolve this ASAP!
Mar 09, 2020
Updated by arora_nischay
No update till now.
Mar 11, 2020
Updated by arora_nischay
I'm gonna get any answers or not?
Mar 12, 2020
Updated by arora_nischay
Poor customer service..
Mar 14, 2020
Updated by arora_nischay
I am gonna make it garbage car in front of your office.
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