[Resolved] Volkswagen India — dissatisfaction from workshop volkswagen | |||
Dear dealer, This is regarding my car wols wagen polo wide registration number pb10gu8384 my car was immediately stopped during running on road and didn't start again even i have tried so many times then i have call to lally motors ludhiana and told them about this problem and after that they have sent tow van to pick my car. When car reached agency service advisor call me and told me that there is problem in injector i don't know who called me for this from agency. They also don't tell me that injector is not covered in insurance. After approx 1 month they called me that your car is ready please pay bill of rs 31000/- and collect your car from agency and also for your information they sent a bill of rs 5000/- and asking for rs 31000/-. But after had some words regarding this issue i have give only 15000/- from which they have given bill of rs 5000/-. What about else amount i don't know. I asked for full bill they said we have prepared you injector from outsider mechanic not from internal workshop of volkswagen. I am a prime customer of volkswagen and now i am going to file a complaint against dealer workshop. I have purchased a car from lally motors not from mechanic. Why you people are making fool of customers. I am not satisfied from your company specially from lally motors. Dealer is making fool of customers this is directly impacting on volkswagen. Regards Vinod chaurasia [protected] Was this information helpful? | |||
Sep 17, 2019 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support Aug 17, 2019 Volkswagen India Customer Care's response Dear Sir/Ma’am, Greetings from Volkswagen Passenger cars! We value your association with our brand and appreciate the time you have invested in sharing your feedback. We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website. In case there are any queries unaddressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in We thank you for being our valued customer. Assuring you of our best services always. Yours’ Sincerely, Customer Care Volkswagen Passenger Cars India | |||
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I was purchased a car of ameo in january 2019 and I am suffering a problem with rust in my car
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