[Resolved] Volkswagen India — duplicate parts

Prayang Rai

from Ahmedabad, Gujarat

Address:

Automark Motors Pvt. Ltd., Opposite Kashiram BRTS stop Narol Cross Road, Narolgam, Ahmedabad, Gujarat 382405, 382405

I send volkswagen ameo at service center they applied duplicate parts and third class service my complain can't solve i send my car at 23 august 2019
And i bill they gave me bill but in car they apply duplicate part and my vehicle no is gj27bl7500 and service advisor name is rahul barot solve
My complain i inform in company but no reply from them

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Nov 5, 2019

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Oct 05, 2019

Volkswagen India Customer Care's response Dear Sir/Ma’am,
Greetings from Volkswagen Passenger cars!
We value your association with our brand and appreciate the time you have invested in sharing your feedback.
We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website.
In case there are any queries unaddressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in
We thank you for being our valued customer.
Assuring you of our best services always.

Yours’ Sincerely,
Customer Care
Volkswagen Passenger Cars India