[Resolved] Volkswagen India — Electrical fault in car

Parmeet Singh Khurana

Address:

Volkswagen indore dewas naka (m.p)

I purcahsed vilkswagen polo in year 2016 december as a new car gets 2 years warranty from company but still i took extended warranty for more 2 years now my vehicle has a electrical fault in which battery is draing and i have a original bill emailed by company on my company name and gst information volkswagen is denying that my vehicle is not showing extended warranty in there system and i have got full proof bill of company which shows i have paid them money of extended warranty.
Now there is no help from volkswagen its been 5 days my vehicle is in there custody and no response is there for my vehicle.

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Aug 12, 2021

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Jun 10, 2020

Volkswagen India Customer Care's response Dear Customer,

Greetings from Volkswagen Passenger Cars!

This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd.

We request you to please share your car registration no. & contact details in order to enable us to address to your Query/Concern. The attachment of invoice is not having clear picture. share in big size.

Assuring you our best services always.

Yours’ Sincerely,

Customer Care- Volkswagen Passenger Cars
Division of ŠKODA AUTO Volkswagen India Private Limited
(formerly known as Volkswagen India Private Limited)