Volkswagen India — extreme delay in body shop work

 
1 Review
 shreyarora05 on Mar 7, 2018
I purchased a volkswagen ameo in december 2017, with the expectation of getting good after sale service as per the brand reputation. But having a very bad experience at morani volkswagen service center, jaipur, rajasthan.
My car met with an accident on 18th feb'18 and the car was dropped at the morani volkswagen service center in jaipur on the same date. Since 18th feb its been 18 days and the work in progress of my car is negligible. Sufficient staff is not available at the service center. Everyday some or the other person is on leave and no work has been done since so many days. I am facing a lot of problem without the car and the kind of response the body shop persons give is not at all satisfactory.
Kindly look into the matter and do the needful asap, taking so much time for such jobs is not at all acceptable.

Ashwin mehta
[protected]
Volkswagen ameo
Rj14 yc 5436
Chasis no: mexk17603jt086711
Insured from oriental insurance co.

Complaint Status


[Mar 07, 2018] Volkswagen India customer support has been notified about the posted complaint.
Complaint comments  Add a CommentShare0Tweet0Share0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    30%
    Complaints
    1482
    Pending
    108
    Resolved
    419
    phone
    +91 22 3313 7000 [Corp Office]
    location
    4th Floor, Silver Utopia, Cardinal Gracious Road, Chakala, Andheri East, Mumbai, Maharashtra, India - 400099
    Volkswagen India - extreme delay in body shop work