[Resolved]  Volkswagen India — extremely poor service

Address:Sabarkantha, Gujarat, 383315

I know u did everything according to yr ability as far as yr new staff concern. But it wasn’t up to d task. Those things dat u had not repaired is only coz u want to change dat wid good amount. I m goin to another service center today so if at all i found u were cheating on dat day u may not be on d same chair again. Every relative of mine had purchased after i took car. Service related issues are always concern in ahmedabad. I[censored] r not taking it seriously u would not get credits. Last time concern was not motor. One of the vent was blocked so air was not coming out of d vent. But after i talked wid dem and also my cousin from divya bhaskar talked wid dem dey sent a person to modasa and then they rectified it. So i[censored] love yr job then give 100% to it. Yr stupid manager and fellow in ahmedabad don’t know y ppl choose vw polo. Its not coz of dem but they love this car even it costing a lot. Take it seriously and i m forwarding this to every office of yrs. Thanks for yr irrational answer and just open ur cctv 1yr back and see that what was d concern? Ok
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Jun 4, 2019
Complaint marked as Resolved 
Volkswagen India customer support has been notified about the posted complaint.
Verified Support
May 04, 2019
Volkswagen India Customer Care's response
Dear Sir/Ma’am,

Greetings from Volkswagen Passenger Cars!

This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd.

We request you to please share your car registration no. & contact details in order to enable us to address to your Query/Concern.

Assuring you our best services always.

Yours’ Sincerely,

Customer Care
Volkswagen Passenger Cars India

For Enquiries/ Complaints[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in.
May 18, 2019
Updated by Maulik321
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