[Resolved]  Volkswagen India — Faulty abs sensor system, car breaking all the time

We all love cars. It's not just a means of transport, it's part of our life. I was always fascinated and excited to buy a volkswagen car. The feeling of luxury, the special driving experience was the reason i bought my first car as volkswagen polo from volkswagen showroom in mangalore. But now i am disappointed to say that i regret doing so. I had a lot of expectations from volkswagen but my disappointment is immeasurable and my life is ruined.

Just after 1 year of buying the car, all 4 abs sensors failed, engine pully belt got freaking cut!!!, this is not supposed to happen at all to a car, this is like a huge safety hazard. Brakes started vibrating, petrol speedometer not working, petrol gauge not working, locking system not working!!!

After getting it fixed with the hefty service charges, again this happened after 1 year. And this has been happening for 4 years since i bought car. I did some research and talked to customers who have bought volkswagen cars and i am shocked to say all of them had exactly the same problem.( jetta, polo, vento all models, with faulty abs sensors, so the company can charge us service every time) this is fraud and cheating to customers, we have paid lakhs of rupees for not faulty cars which keeps breaking all the time, i regret buying this car . Pls fix abs sensor system and i want compensation for same.

Showroom: bharath vehicle, mangalore, volkswagen
Car model: polo 1.0 mpi trendline

Regards
Mohammed hussain
Brahmavara, udupi dist
576213
Email: armah.[protected]@gmail.com
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Aug 5, 2021
Complaint marked as Resolved 
Volkswagen India customer support has been notified about the posted complaint.
Verified Support
Jul 25, 2021
Volkswagen India Customer Care's response
Dear Customer,
Greetings from Volkswagen Passenger cars!
We value your association with our brand and appreciate the time you have invested in sharing your feedback.
We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website.
In case there are any queries unaddressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in
We thank you for being our valued customer.
Assuring you of our best services always.

Yours’ Sincerely,
Customer Care- Volkswagen Passenger Cars
Division of ŠKODA AUTO Volkswagen India Private Limited
(formerly known as Volkswagen India Private Limited)
Complaint comments 

Comments

Yes, I agree. All VW customer, including myself is a victim of systemized looting by VW by breaking ABS every now and then. Then make the customers pay hefty charges to fix it.

The ticket has been marked as resolved. How is that possible ? The VW cars still keeps looting the customers with faulty ABS.

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