[Resolved] Volkswagen India — Frequent issue in ABS sensor | |
I have a VW Vento from 2015 and noticed that the abs sensor is keep on failing due to quality issue/Poor design in VW ABS sensor. The reason given by the VW service advisor denotes that car is not designed for India I saw a lot of customers complaining the same problem for Vento and polo. Requesting to get this issue fixed and not to loot money from customer and this will cause your customer retention. Customer Name : Vinothini. E Vehicle Reg No : TN 41 AM 2490 Engine No : CWX112194 Contact number : [protected] Was this information helpful? | |
Aug 12, 2021 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support Feb 21, 2021 Volkswagen India Customer Care's response Dear Customer, Greetings from Volkswagen Passenger cars! We value your association with our brand and appreciate the time you have invested in sharing your feedback. We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website. In case there are any queries unaddressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in We thank you for being our valued customer. Assuring you of our best services always. Yours’ Sincerely, Customer Care- Volkswagen Passenger Cars Division of ŠKODA AUTO Volkswagen India Private Limited (formerly known as Volkswagen India Private Limited) | |
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The sensor issue is causing major safety issues such as breaks don't work, vehicle automatically accelerates and jerks, when the vehicle is in idle state doors get locked.