[Resolved] Volkswagen India — fuel injector dead

Älthäf Kūñhi EZ

Address:

Para house , Mundakutty .p.o, Mananthavady 670645

We own a volkswagen polo 2016 registration. The registration number is kl 12 k 6006. It has run ~26000km now and service has been due for 2 months that time i was not here and contact the centre they said do the serivece in 30000km from the volkswagen service center at calicut, kerala.

Since 2019 april we are facing issue with the fuel injector.
While on a travel from home to office (26km) suddenly coil warning lamp was on and mil warning lamp also glowed. After investigation at near by workshop (There is no center at wayanad) they informed us that the first cylinder injector is out of order, so they need to replace the same.
The total repair work cost us rs.22, 035.

With in short driven km the main part of engine was dead and there is no response from volkswagon

+1 photos

Was this information helpful?

No (0)

Yes (0)

Jul 4, 2019

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2019

Volkswagen India Customer Care's response Dear Sir/Ma’am,
Greetings from Volkswagen Passenger cars!
We value your association with our brand and appreciate the time you have invested in sharing your feedback.
We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website.
In case there are any queries unaddressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in
We thank you for being our valued customer.
Assuring you of our best services always.

Yours’ Sincerely,
Customer Care
Volkswagen Passenger Cars India