[Resolved] Volkswagen India — fuel injectors issue every year for vento tdi model.

Mithun Gangadharan

Address:

Ernakulam, Kerala, 682309

I am back to where we started last year. The great Volkswagen car have issues again with the fuel injector. The more I read about it, it’s a common problem is Vento Diesel model cars and the company had in fact recalled and replaced it for many customers at their own expense, acknowledging the fault in the injectors.
Last year around the same month, I had the same issue with the injectors and in fact had to get them replaced for 40K. Now the issue have reoccurred. Every year Am i supposed to replace the fuel injector on this car ?

The estimates provided was not a few hundred’s but close to 30K. Either the company find a permanent solution for your CHEAP QUALITY parts rather than blaming the customer for covering up the issue. I am ready to go to extends to get this resolved.

Car details: Volkswagen Vento TDI (DIesel model)
Purchased date : 2013-October
Miles -33K

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Aug 31, 2018

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Jul 21, 2018

Volkswagen India Customer Care's response Dear Sir/Ma’am,

Greetings from Volkswagen Passenger Cars!

This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd.

We request you to please share your Car registration no and Contact number, in order to enable us to address your Query/Concern.

Assuring you of our best services always.

Yours sincerely,
Customer Care
Volkswagen Passenger Cars India
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E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in