COMPLAINT AND LEGAL NOTICE AGAINST V.W DEALER BADHWAR MOTORS, ROHTAK,
HARYANA . COMPLAINT ALSO against VW customer care as they are not even bothered to reply back or contact me even after multiple emails and requests for help--
I own a VW PO own a VW POLO HIGH LINE HR12U 9899 . If you check your old records you
will find my repeated n numerous ( atleast 50 ) complaints against this dealer in last 7-8
years but shocking enough, there is not even slighest change in this dealers attituude and
mal-practices .Recently I gave my car for service and other problems few days back
which they delivered back after 4 days --
(1) As mentioned in earlier complaints There is persistent problem in
starting car since 5-6 years which this dealer havnt resolved till date .
His usual n typical responses are --
(a) battery is faulty
(b) altenator is faulty
(c) self of car is faulty
(d) no issue in car
Citing these they replaced these parts repeatidly charging me money and
still problem is standing still n no solution .
(2) This time too there advisor called n said battery is faulty n needs to
be replaced . I replied ok replace it as this battery was changed once more
earlier in the warranty period n this time too they are supposed to replace
as 2 years of warranty still not over . Hearing this he said let me check
again n within 5 minutes and said battery is not faulty, its fine n only
require some charging !!! STRANGE, ISNT IT ????? Faulty battery became
fine in just 5 minutes after hearing about free replacement .
(3) Issue of AC FLAP MOTOR still persist since i purchased this car .
Replaced 3 times still no solution
(4) When i sent car for service head lamps were fine but on return There is
water logging in front left head lamp which can do further damage
(5) Inside of the car is full of dust n dirt n it seems even simple washing
was not done .
Although from last 7-8 years experiences i honestly have absolutely ZERO hope that VW will be of any help but still i being a VW product owner, feel a
responsability to bring into your notice that how some dealers are ruining
n spoiling reputation of your company and products in india . Rest assured, this time i will make sure to sue this particular dealer in the court of
law and make him realize how costly n damaging it could be to mentally and
financially haras a genuine customer for 7-8 long years .
I have also attached the VIDEO OF MY CAR"s CONDITION JUST FEW HOURS LATEST PAID SERVICE BY THIS ABOVE MENTIONED DEALER.Regards
Dr Rahul Rathee
Consultant Cardiologist/Physician
G.H Rohtak
Haryana .
Mobile -[protected]
P.S - official accounts on facebook have blocked me from posting on their account and have deleted all my previous posts in which i complained and exposed this particular dealer i.e Bhadwar Motors, Rohtak, Haryana !!! And thn VW claims to support their customers !!!
Was this information helpful?
