[Resolved] Volkswagen India — I am complaint about service in my car kanpur center

Prem chandra IIT

from Noida, Uttar Pradesh

Address:

117/511 O block geeta nagar near 9 number crossing kanpur, Kanpur, Uttar Pradesh, 208025

Hello,
I am prem chandra from kanpur utter pradesh, india. I have purchased a ameo up78 fb7684.in my car only have some break problem. Now my car is in service centre in kanpur from 1 month. Whenever i will call in service centre but every time every person say that after 5 or 6 days you will receive car but i can not receive now.in one year ameo, i have face this problem 3 times and every time in servicing, i spend above one month so in this year my car was 4 month in the service centre. I am saying that very worst service by vokeswagen in kanpur centre.
Please resolve my problem as soon as possible.

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Feb 18, 2020

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Jan 18, 2020

Volkswagen India Customer Care's response Dear Customer,
Greetings from Volkswagen Passenger cars!
We value your association with our brand and appreciate the time you have invested in sharing your feedback.
We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website.
In case there are any queries unaddressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in
We thank you for being our valued customer.
Assuring you of our best services always.

Yours’ Sincerely,
Customer Care- Volkswagen Passenger Cars
Division of ŠKODA AUTO Volkswagen India Private Limited
(formerly known as Volkswagen India Private Limited)