Volkswagen India — insurance

Address:

Coimbatore, Tamil Nadu, 641002

We had purchased our volkswagen polo in feb 2013 but the year of manufacture was 2012 from ramani cars coimbatore. We have been paying for bumper to bumper insurance for all these years. Without our knowledge the company had terminated the bumper to bumper insurance and made it a normal one. When we had taken our vehicle for service they had informed us saying that bumper to bumper insurance is only for five years. But for your information our vehicle is only 4 years old and we had asked your company representatives to enquire the same but we haven't received any updates even after three months. We could have easily done the insurance from some other dealer at a lower cost but we did it with you so that we don't get cheated. But to our disappointed your service is much worst and your support for client is zero. I had enquired about the bumper to bumper insurance from other dealers they said five years from the date of registration but you have cheated by telling from the year of manufacture not even date of manufacture.
Kindly check your records and do the needful
Our vehicle details
Tn 37 cb 6346 white polo
Insurance bajaj allianz
Find the attached policy for the details.
Month and year of registration is feb 2013.

I hope you will look into the matter and do the needful.