[Resolved] Volkswagen India — is volkswagen going to shut down in india? | |
Reported problem not solved(AC getting the bad smell when I start the car and AC), and they charged multiple time for single part(break oil, required 0.5ltr, but they charged 1.5ltr, with different names). About this issue, I wrote a mail to "NSCI R: Mumbai, Customer-Care", [protected]@vw-appleauto.co.in But I did not get the response from both. I did not get any feedback call as well, after delivery of the car. Last year they damaged the front bumper, they promised, we will do the bumper work next visit. But They are not done anything. The estimated bill is 9, 427/-(after hand over to service manager), I got a call, about the car ready, Immediately I got the message the bill is 13, 165/- But the invoice is 13, 930/- mobile messages.
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Aug 17, 2019 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support Jul 17, 2019 Volkswagen India Customer Care's response Dear Sir/Ma’am, Greetings from Volkswagen Passenger cars! We value your association with our brand and appreciate the time you have invested in sharing your feedback. We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website. In case there are any queries unaddressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in We thank you for being our valued customer. Assuring you of our best services always. Yours’ Sincerely, Customer Care Volkswagen Passenger Cars India | |
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