[Resolved] Volkswagen India — Issue in new vehicle delivery

[Resolved] Volkswagen India — Issue in new vehicle delivery

L Loveforvw from Amritsar, Punjab Jun 10, 2022 Jun 15, 2022 This thread was updated on Jun 15, 2022

Hi, i am jaskaran singh from batala, district:gurdaspur, punjab. I booked a new vw virtus with name jasbir singh at your dealership bhagat automobiles ltd.Amritsar .As the car was launched on 8/6/22 dealer gave me quotation of car with on road price including basic cost, rto, insurance, accessories, extended warranty/tcs.As i requested them to deliver my car to me without insurance/accesories/extended warranty as i’ll get insured my vehichle insured on my behalf at time of delivery of vehichle and i do not need any accessorie or extended warranty as company is giving 4 years warranty . As a loyal vw customer. I am currenty using vw passat/vento/polo/ameo, now adding a vw virtus and prefering in my family and freind circle to use vw cars and. But the rude gesture of your dealership is forcing me to step back from a global brand like volkswagen… i am ready to pay basic cost of vehichle+rto+tcs and will make insurance of my own at time of delivery please sort this issue as soon possible thanks vw lover jaskaran singh +1 photos Was this information helpful? No (0) Yes (0)
Jul 16, 2022 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support Jun 15, 2022 Volkswagen India Customer Care's response Dear Customer, Greetings from Volkswagen Passenger cars! We value your association with our brand and appreciate the time you have invested in sharing your feedback. We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website. In case there are any queries unaddressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in We thank you for being our valued customer. Assuring you of our best services always. Yours’ Sincerely, Customer Care- Volkswagen Passenger Cars Division of ŠKODA AUTO Volkswagen India Private Limited (formerly known as Volkswagen India Private Limited)
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