Volkswagen India — Issue with Volkswagen Service Vapi Automark | |||
GJ15CH5775 I'm have issue with Volkswagen service center, on 13/02/2021 i have given my Passat for two door quarter panel paint and side glass replacement they have given me estimate of Rs:74, 017. before two days they have told me to deliver my car on 25/02/2021 evening 5pm i went to VW Vapi for my Passat i see they have paint my car door without removing side glass without removing door handle not even remove back bumper and they have paint black rubber part and color all other part which don't have to paint, i have ask them they said we will clean it don't worry even we will clean wash your car before delivery, My question is is this necessary if you are going to clean that mean you will make it dirty first? and how can you paint door like this? After all I have check they paint talk to Amit he said color is not match because we don't have right color code i have ask boroda service auto mark for color code and will paint it again huhh... so that mean I have give my car for trial and error? to learn how to work on Passat? i have some images of my car and paid what they they did will share for sure via email (1) Paint without opning door accessories (2) They have not update me i came form long distance with driver & car for my car delivery and have to go back without delivery wasted my time too they don't even boughter to call and tell me that they wont able to delivery your car today. (3) From 10days they have park my car in open sky no shade parking, from the day i had bought this Passat i had never park like this... I'm really very upset with Volkswagen service department request to take a proper action, I have notice many ppl facing issue with car service this is my feedback to please take care of it... Thank You... Was this information helpful? | |||
Volkswagen India customer support has been notified about the posted complaint. | |||
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