[Resolved] Volkswagen India — issues with ignition key cylinder

Joshi Bhavik

from Mumbai, Maharashtra

Address:

400092

Seriously disappointing from last 2 weeks my car in with mira road service center. On 10th of september 2017 my car key won't go in completely i had to get it towed at 2am from petrol pump. No one is answering the call at service center from yesterday. Due to heavy rainfall on 20th september 2017 water has entered my car i got to know through the service provider who is responsible for this? They can't even take proper care of costumber cars?

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Nov 28, 2017

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Oct 21, 2017

Volkswagen India Customer Care's response Dear Sir/Ma’am,

Greetings from Volkswagen Passenger cars!

We value your association with our brand, and appreciate the time you have invested in sharing your feedback.

We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website.

In case there are any queries un addressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in

We thank you for being our valuable customer.

Assuring you our best services always.

Yours’ Sincerely,

Customer Care
Volkswagen Passenger Cars India

For Enquiries/ Complaints[protected]
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E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in