Address: | VOLKSWAGEN PONDICHERRY,43 Cuddalore Main Road Thattanchavady, Ariyankuppam, Puducherry 605007 |
I have given my car (PY01BS7777) to the service centre at pondicherry, ( 43 Cuddalore Main Road Thattanchavady, Ariyankuppam, Puducherry, 605007) almost a month back.Also I have Recently called to the customer care about the issue and they said they will look into the matter .
The issue in my car was poor pickup and spring light lit up .They adviced me to change all injector and that the problem would go away and I have changed all injectors for a huge sum of money.They have also swapped a exhaust sensor saying this also might be a problem, but after doing all these the problem still persist.I went 2 days before to test my car at the service centre and problem remains the same.The spring light still shows on my dashboard and pick up hasn’t improved that much.I want to officially register a complaint about this.
To this day, I have spent around 1.34lakhs for the repair.For spending this amount of money for a service of the car, I would expect a car to be well serviced and the problem should have been addressed soon.
As I have noticed, the job carried out on my car at the service centre was only to replace the parts with new spare parts that has cost me a lot of money.Being an engineer myself, why can’t they they identify the problem for my spring light and my pick up issues and try to fix the issues instead of replacing all spare parts on my car one by one.
I do have gone through some manuals and read a lit of article about my pick up issues.It normally associated with either EGR or glow plug or turbo boost or differential pressure sensor at the particulate filter or faulty exhaust sensor.
Some of the problems I have raised :
AC flow in my car was not enough
Pick up issue and spring light issue
Radiator huge noise
I am not willing to spend any more than I have already spent.
Please take this as serious and hoping to get a swift action from your end and kindly assist me with my issues.
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