[Resolved] Volkswagen India — Leaking diesel from injector | |||||
Last week vw mysore service centre has put a new injector and chargedo 24000 rupees. Yesterday I took out my vento for bangalore and after running 100 kms, the smell of diesel started and when opened the bonnet I found diesel oozing out from the 2nd newly fixed injector. The vehicle was stopped immediately to avoid fire hazard and towed to bangalore rajajinagar service centre, and paid 5600 ru pees. Case no[protected] Rmaxarsa. My vento read at mysore KA09MB0054 and read in Feb 2014 and has run 18600 km so far. My grivience are How come the the injector has become defective in 3 yes Why extended warranty and roadside assistance not told or remindedo to me before expiry Why after fixing new injector it was not checkEd for leaks Why my and my family put to grave risk Why I made to pay for everything because of some ones negligence or incompetence Mr bop Anna and supervisor raghavendra and other staff needs to be asked to give explanation I need to be convinced and the negligent staff to be taken to task Was this information helpful? | |||||
Feb 28, 2017 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support Jan 28, 2017 Volkswagen India Customer Care's response Dear Sir/Ma’am, Greetings from Volkswagen Passenger cars! We value your association with our brand, and appreciate the time you have invested in sharing your feedback. We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website. In case there are any queries un addressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in We thank you for being our valuable customer. Assuring you our best services always. Yours’ Sincerely, Customer Care Volkswagen Passenger Cars India For Enquiries/ Complaints[protected] For Road Side Assistance[protected] /[protected] E-mail customer.[protected]@volkswagen.co.in. Website www.volkswagen.co.in | |||||
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