[Resolved] Volkswagen India — misleading information | |||
Hi there, it has been a nightmare experience to start with sales person neeraj promised me the delivery date on the 16th of june in white colour. I was delivered a red polo gt on the 19th. I needed the car on urgent basis so i never complained and took the car. I only paid the deposit as he promised that vehicle will be delivered on time which never happened. He advised me that i can get the seat cover of my choice and he will refund the seat cover price that was provided by the dealership. Now i had the new seat cover installed and he is refusing to pay rupees 3 thousand as refund. He is not apologetic and wants me to take the seat cover back. Then he promised me that he will get me the registration number of my choice which never happened again and i end up getting the registration done by myself at rto. He has been misleading me from day one. I would not buy or advise anyone to buy your products. Please take immediate action against him or else i will file a complaint in consumer affairs as i had enough. Waiting to hear back from you. Thank you Regards Rohit bhardwaj Was this information helpful? | |||
Jan 28, 2020 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support Dec 28, 2019 Volkswagen India Customer Care's response Dear Customer, Greetings from Volkswagen Passenger Cars! This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd. We request you to please share your car registration no. & contact details in order to enable us to address to your Query/Concern. Assuring you our best services always. Yours’ Sincerely, Customer Care- Volkswagen Passenger Cars Division of ŠKODA AUTO Volkswagen India Private Limited (formerly known as Volkswagen India Private Limited) | |||
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