Volkswagen India — new battery dead - polo purchase 2016 december

Address:Thiruvananthapuram, Kerala

Sub: veh. Model - new polo 1.5 tdi highline, chassis no - mexd16604gt081514, year of mfg - 2016, engine no - cwx131078, invoice date - 30/11/2016- battery failure - replacement
Purchased a polo diesel car during the month of december 2016 from evm motorskottayam kerala. After 17 months, the battery dead. I have reported the matter to the dealer. The authorized person from trivandrum workshop informed me that the power of the battery has come down and there is no use of overhauling and better to purchase a new battery from the dealer. I was asked to pay the full cost of the battery rs. 7500. I have denied the payment since the car has purchased 17 months back. After much deliberation, i was asked to pay the cost of new battery amounting to rs.7500/-in spite of my valid arguments.
I have purchased this car because of the quality and name of the company.
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