[Resolved] Volkswagen India — non issue of clearance from accounts department to release my car having registration no. wb 02 aj 9765

pmcalloys

from Kolkata, West Bengal

Address:

36A, Topsia Road, Kolkata, 700039

Please be informed that we have purchased volkswagen-ameo-highline petrol from osl exclusive pvt ltd, kolkata against invoice no.257 dated.31.07.2016 having registration no. Wb02 aj9765 and also purchased
Vw care plus (Ameo) by making payment of rs.51, 583/-
In this connection, please be informed that we have sent our car for servicing to their topsia road workshop, kolkata. After enquired, we came o know that the service of my car has been done but unable to handover the car because of not getting clearnace from accounts department. But regret to inform you that in such a big house nobody is bothered or taking pain to give reply when they will release our car.
We had faced the same problem in our earlier also but that time they informed us that in future this problem will not arise.
As such, you are hereby requested to kindly take the proper action and arrange to delivery of our car

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Oct 25, 2019

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Sep 21, 2019

Volkswagen India Customer Care's response Dear Sir/Ma’am,
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