[Resolved] Volkswagen India — not satisfied with the free service | |||
I had a car service today, the one service we get at 7500 kms the free service. I am sorry to say i am not at all satisfied with the service i received. This is my second car with volkswagen but i am sorry to say this time the service was not at all upto the mark. Firstly, when i got the car back i didnt find any difference before or after car, the feel which we get after the service. The car was cleaned and was shining from outside but from inside it was like even touched. Although for this they provided a free clean and wash but i didnt even think the service was done properly. One car owner can tell if they had done work on car or not. Plus, i do remember on first service we get a kit which contains polish, dashboard shine and other car care material which i didnt got even after asking. Even though it was inspection warranty but still you should have done atleast the cleaning carefully. Also, why wasnt i given the cleaning kit like the one i got with my previous volkswagen car polo Contact number: [protected] Was this information helpful? | |||
Apr 6, 2019 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support Mar 06, 2019 Volkswagen India Customer Care's response Dear Sir/Ma’am, Greetings from Volkswagen Passenger cars! We value your association with our brand and appreciate the time you have invested in sharing your feedback. We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website. In case there are any queries unaddressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in We thank you for being our valued customer. Assuring you of our best services always. Yours’ Sincerely, Customer Care Volkswagen Passenger Cars India | |||
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