[Resolved] Volkswagen India — paint worn out in less than a year

Manjeet Deswal

from Delhi, Delhi

Address:

122002

Hi,
I own a volkswagen vento and it is less than 1 year old. Surprisingly, the paint of the vehicle has started to crack and the body is getting rusted. Pictures attached.
When i sent the vehicle for service and asked them to pay attention to this issue, they spent 2 days with the excuse that technical team is reviewing the problem. Ultimately, nothing was done. I'm really worried about this now. This is the quality of a german car, which is know for the quality of its products.

Moreover, they charged my 600 bucks for washing as well and the car was not cleaned. This service was done by automarks, mathura road, new delhi.

+2 photos

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Nov 6, 2018

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2018

Volkswagen India Customer Care's response Dear Sir/Ma’am,
Greetings from Volkswagen Passenger cars!
We value your association with our brand and appreciate the time you have invested in sharing your feedback.
We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website.
In case there are any queries unaddressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in
We thank you for being our valued customer.
Assuring you of our best services always.

Yours’ Sincerely,
Customer Care
Volkswagen Passenger Cars India