[Resolved] Volkswagen India — pathetic vw services

nitingambhir88

from Delhi, Delhi

Address:

New Delhi, Delhi

My car is at vw metropolitan since 7/18. As per the, vw technician has visited them (Twice) to rectify the problem.
Does vw does not have that technical person who can rectify the problem in so many days? Please let me know how many more days will it require to get the problem resolved.

Please note - the problem in the car arised only after i sent the car for general check up. So for the fault which vw has done, i am suffering for these may days.

As soon as my car is repaired, i am going to sell it and switch to a different brand just due to pathetic after sales services of vw.
I shall never recommend anybody to buy a vw car.

I have already hired a lawyer and going to file a complaint in consumer court against vw for giving me a defective product and pathetic after sales services.

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Sep 20, 2017

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Aug 12, 2017

Volkswagen India Customer Care's response Dear Sir/Ma’am,

Greetings from Volkswagen Passenger cars!

We value your association with our brand, and appreciate the time you have invested in sharing your feedback.

We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website.

In case there are any queries un addressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in

We thank you for being our valuable customer.

Assuring you our best services always.

Yours’ Sincerely,

Customer Care
Volkswagen Passenger Cars India

For Enquiries/ Complaints[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in