[Resolved]  Volkswagen India — Polo dl8cy0372

Address:New Delhi, Delhi, 110063

Hey hi! I bought a polo putting my faith in german technology but truly am disappointed, the americans score better. Of late the car is giving me quiet a few headaches, just a few months ago the car had problems with acceleration when i went to the service centre in moti nagar i ŵas told by the service engineer that the coolant tank had leaked and the coolant had leaked on the timing belt due to which i had to replace the timing belt as well the bill i paid was a whopping 25 grand. Man i have been driving since 25 years, never have i come across such a problem.
Two days ago another strange problem (Never heard of) came up while driving suddenly my car came to a halt and would not start. After i managed to send the car to the service centre at globus north delhi i was told that the fuel pump had stopped working and the pump will have to be replaced and another invoice of 13000 rs has been made.

Can you please advice, even after getting the car regularly serviced by an authorised service centre why such problems are bound to come. I have a chevrolet cruz which is older than my polo but never have i faced such stupid problems.

Can you help or is this effort in vain!!!

Sandeep duggal
[protected]
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Aug 6, 2021
Complaint marked as Resolved 
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Dear Sir/Ma’am,

Thank you for sharing feedback, we understand your query has been resolved.

We thank you for being our valuable customer. Assuring you our best services always.

Sincerely,

Volkswagen Customer Care

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E-mail customer.[protected]@volkswagen.co.in.
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