Volkswagen India — poor service and worse agm at vw apple auto, whitefield

 
1 Review
India
 Sathish Rajendren on Dec 24, 2018
We had given our car (Volkswagen vento - ka 03mt0538) on 19th dec 2018 for regular servicing with one observation about coolant leakage and it was told same day would not be possible and hence requested us to collect the car next day eod. Thereafter it took 6 days despite writing to vw customer care. Apple auto team has been ignorant specially the agm hari. I will be collecting my car... Knowing there is no use of writing.
I will never recommend volkswagen car to any one specially from apple auto... Big time attitude... Vw customer care spoke to them and assign crm but that crm has no idea nor any control as they all report back to agm service... Jayaram the owner is not reachable...

God save volkswagen... Bad experience... Helpless...

Complaint Status


[Dec 24, 2018] Volkswagen India customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    38%
    Complaints
    1562
    Pending
    86
    Resolved
    572
    phone
    +91 22 3313 7000 [Corp Office]
    location
    4th Floor, Silver Utopia, Cardinal Gracious Road, Chakala, Andheri East, Mumbai, Maharashtra, India - 400099
    Volkswagen India - poor service and worse agm at vw apple auto, whitefield