[Resolved] Volkswagen India — poor service by moti nagar volkswagen | |||
I want to complain about poor servicing and rude behaviour o[censored]r employee (Vaibhav rana) at volkswagen moti nagar delhi. I sent my car to moti nagar volkswagen for servicing through pick & drop they promised me to return my car same day but returned after 30 hrs. With few items broken, without proper servicing and even without washing. I got call for ratings about feedback of service i told them everything but still my problem is unsolved. I payed more than 13000rs. I just want proper servicing of my car. Otherwise i will go to court. Was this information helpful? | |||
Jul 27, 2019 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support Jun 26, 2019 Volkswagen India Customer Care's response Dear Sir/Ma’am, Greetings from Volkswagen Passenger Cars! This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd. We request you to please share your car registration no. & contact details in order to enable us to address to your Query/Concern. Assuring you our best services always. Yours’ Sincerely, Customer Care Volkswagen Passenger Cars India For Enquiries/ Complaints[protected] For Road Side Assistance[protected] /[protected] E-mail customer.[protected]@volkswagen.co.in. Website www.volkswagen.co.in. | |||
2 Comments | |||
Comments
Polo petrol May 2015 model.now the kilometer reading is 28000.For covering this distance i need to replace 4ABS Sensor.Very Very poor brake system and very poor engineering you have.I enquired other companies customers about Sensor they have no problem.
Reply
I have placed a order of right side mirror assembly 1 month back. Till now I din't get any proper response. Even I have paid advance for that. Is this the way u give us the service.
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