[Resolved]  Volkswagen India — Problem in ignition after the service

Address:

Sitapura Jaipur rajasthan

My name is Ravindra KUMAR I am from jaipur I have VW POLO 1.5 TDI COMFORTLINE my car no is RJ14CY1408 After my 4th service my car starts spring indicater then my son was go to service center and they was solve the problem after run 500km my car ignition is no work properly and the car is unable to start and I was on the road at mid night I was raised a complaint on VW coustmer care the ticket no. CCR06376781 and the cc executive ensure me to solve the problem in 48 hours. Thereafter one of employees mona sharma call me and told me to come the service center my son was go to the service center and the company employee tell my some charges of rs 5500 pay the for some part call them ignition switch. My son was tell him to that problem is created by you because the car is not have any problem before the service and after the service first its start spring indicater and after 1000 km running ignition is not start. I was already paid 13000rs for service and my home is 70 km from your service center but the service manager and mona sharma is not considered my request thereafter I am not pay any single rs. To the VW service center my son is come back to home in next morning because the car is stop again mid night on road my son call the coustmer care again and there is ashish who is coustmer care executive and they was not support. So please solve my complaint my car is not start and stop after service the car on 1000km service center is 70km about my home. The experience is very pathetic. The delear and service centre is liable for my harassment its also call unfair trade practice and also deficiency in service.
REGARDS
R. K. PAREEK
JAIPUR RAJASTHAN