[Resolved]  Volkswagen India — product price

Address:Chandigarh, Punjab

Hello,
I have called before two days at volkswagen workshop chandigarh for asked the price of glass of rear window. They asked me the price is 900 of mirror and labour is 100 rupees. I called again on the next day for confirm the price. They transfer my call to the store and the person repeat the same price and labour. I booked my appointment of today and the concern person make the bill or around 1300 rupees. Machenic open my window for change the glass but afterthat he goes to store room and they asked that glass is not available. At the time of appointment they asked me that glass is available and you can come. I cannot except this from volkswagen. It is harassment from your side without any of my mistake. It is worst experience of my lifei think it was better if i change my glass from any workshop from outside.

Thanks,
Gagandeep singh
Advocate
[protected]
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Feb 15, 2018
Complaint marked as Resolved 
Volkswagen India customer support has been notified about the posted complaint.
Verified Support
Jan 13, 2018
Volkswagen India Customer Care's response
Dear Sir/Ma’am,

Greetings from Volkswagen Passenger cars!

We value your association with our brand, and appreciate the time you have invested in sharing your feedback.

We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website.

In case there are any queries un addressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in

We thank you for being our valuable customer.

Assuring you our best services always.

Yours’ Sincerely,

Customer Care
Volkswagen Passenger Cars India

For Enquiries/ Complaints[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in
Complaint comments 

Comments

Sir i traveling for jammu to Nasik Road on 28 Dec 2017 my car is off road in rewari than I go to work shop he changed the filter and hand over the car to me on 30 Dec than I continue the way at jaipur my car stopped again I went to service station he check the filter not make the pressure he told me aap car chalao apney aap thik ho jayegi PL help

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