[Resolved]  Volkswagen India — Refund which is in process for more than 10 days

Address:

Autobahn vidyavihar (kurla)

I paid advance for 2 year service package and key (roughly around 32000) i have recently purchased my car and i did tell them that my transfer is in process, but after paying then they were not ready to give invoice on my name, so i asked them to refund the money on 17th September, which they said ahould be done in 8-10 days, today is 28th September and still they have no update and excuses like HOD is not there, cheque will get signed, more 2-3 days.. they should treat more carefully with customers who are willing to take service in the future, but this way how can i trust their words or any commitments?