[Resolved]  Volkswagen India — Regarding the scratches on my car when it went for washing

Address:Lucknow, Uttar Pradesh, 226010
Website:www.consumercomplaints.in

My car was called upon a regular check up at the service centre near bbd university lucknow. My car problems has not been solved yet there is a constant noise coming from left side front tyre shock absorbers from the day i bought the car that is on 14 august 2016 and the same was attended by service advisor payal gord and arjun. After inspection of the car it had two bumps one was on the right side and the other was on the rear bumper. When my car came from washing it had many scratches all over the car because of the labour wearing a sort bangle on his hand when i complained about it they took the aggressive side and said the car already had scratches i have from my eyes that scratches occured due to the labours bangle i want a solution for my car up32hf3467 ameo registered on the name of advocate saumya choubey
Give me a solution to my problem or you will bound for a legal explanation in the court of law.
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Dec 27, 2016
Complaint marked as Resolved 
Volkswagen India customer support has been notified about the posted complaint.
Verified Support
Nov 26, 2016
Volkswagen India Customer Care's response
Dear Sir/Ma’am,

Thank you for sharing feedback, we understand your query has been resolved.

We thank you for being our valuable customer. Assuring you our best services always.

Sincerely,

Volkswagen Customer Care

For Enquiries/ Complaints[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in
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