[Resolved]  Volkswagen India — regarding the worst care in the trichy service center

Sir,
I, (Mrs. Angelina kiruba shalini) purchased a volswagen ameo 2017 model on april 28th 2018. The car reg. No. Tn 19 ay 4015. I went on a long drive with my family to kodaikanal on 9.6.18. When i crossed 150kms from my place we saw 2 symbols on the board. So, we drove to the nearest service center which is in trichy named ramani cars. A service advisor named k. Hinduja looked in to the problem and sent the car in to the service yard
After some time she gave us a shock saying there is a problem in the first cylinder injecter and asked us to a pay a sum of rs.25000 to replace the injecter. But we refused to do so because it hadn't even run 2000kms. We asked her to replace it free of cost because it was in the warranty period. So she gave us a job card telling us it will take 3 to 4 days because we have mail it to germany.in the meanwhile i asked my friend to send his car which was purchased the same model on the same day along with my car. He sent the car 250kms to trichy. When it arrived, we were about to leave but she stopped us saying that we cleaned the injecter and we have sent it for a test drive. If the complaint doesnot arise you can drive the car home.
If she would have seen the problem correctly we would have not wasted money, time.
I have lost nearly rs.5000 because of her unwanted talks.
Another friend of mine wanted to purchase of the same model but i told her not to do because of this worst service
Sir. Please read it clearly and rectify the problem.
Thank you