[Resolved] Volkswagen India — sales

Jishnu Vijayan

from Aluva, Kerala

Address:

venbalavattam evm volkswagen, Thiruvananthapuram, Kerala

This is regard to the car which i bought from evm volkswagen trivandrum on 14 - dec - 2017

From the day i bought the car, there are multiple issues with it and the worst thing is the awful experience from the service centre. It's been an year and i have taken it to the service centre in many times. Listing down the issues so far :
1. Shock absorber is damaged.
2. Vibration in steering.
3. Vibration and sound at front and back.
4. Door pad got broken and found that in service centre, they have used super glue to fix the same.
The whole vehicle has some or the other issues. It is highly inadmissible experience from such a brand. Such a bad customer experience.
If all the issues are not fixed within no time, i will have to take a legal step.

Jishnu vijayan ph no [protected]

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Jun 9, 2019

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2019

Volkswagen India Customer Care's response Dear Sir/Ma’am,
Greetings from Volkswagen Passenger cars!
We value your association with our brand and appreciate the time you have invested in sharing your feedback.
We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website.
In case there are any queries unaddressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in
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