Volkswagen India — Service jko1r8141

Address:

Pauri Garhwal, Uttarakhand, 190010

Respected sir,

Kindly attention

Before one year my car show leakage from of one sparking plug i immediately visited to your service center located at jammu that is above 300km far from my home they take one week to rectify it but after fifteen days it show the leakage under tapper cover then i contact the service center they had told me we have opened service center in your city (srinagar) when i visited there and discussed with them they assured me it is a minor problem it will rectified in few hours but again i faced the same problem . then after few months one of my good friend told me that you visit lally motors India pvt ltd ludhiana.
on 6 jan 17 i visited lally motors for servicing for radiator fan, oil leakage and suspension,
the service advisory inspected the car and give estimate of rs 26482.48/- and give delivery date 7/1/17 and on 7/1/17 he send another estimate of rs 41015.46/= when i inquire on the phone he told it needs also repair to disk break, disk break etc and assured the delivery will be after two day and i spend three in hotel because the service center is 600km far from my home then after three days when i visited to service center they told few spare parts are not available in store so we have bring them from company and advised me to return home and we will update you. After that i buy plan ticket around rs 9000/= and return back to home.on 14/1/17 i got another estimate form vwcare of rs 76691.11+taxes when i contact the service advisory he told there are some more spare parts needed and he assured your car will run smoothly next 5 year.
finally 18/2/17 i got delivery of my car jk01R 8141 but there was some noise when i told them they assured me it go smooth with in one or two day then i paid the bill of Rs 79009/=.+ to and fro charges 350000/= but day by day the noise increases, oil leakage as it, radiator fan continuously running and lot of problems added then i contacted to your lally motors they said bring the car back to service center but unfortunately car is not in that position to run 600kms (srinagar-ludhana) . believe me it is very had to run 20 km from my office to home.
In this connection i am requesting you that please inquire the matter and solve my problem as early as possible.

Thanks wit Regards
Imtiyaz Rashid
ACME Pharmaceuticals
6, 7, 18 & 19C, 2nd Floor, Saifco Plaza, Opp. General Bus Stand
Batamaloo, Srinagar Kashmir -190010
Jammu and Kashmir INDIA.
Tel no.:- +91-[protected],
Mobile no:- +91 [protected], +91 [protected]
Alternate e-mail: [protected]@gmail.com