[Resolved] Volkswagen India — service lag

SREEKANTH M.G

from Kunnamangalam, Kerala

Address:

Kozhikode, Kerala, 673006

Hi,

My volkswagen polo highline needs to be inspected. The car is showing needs inspection as well. When contacted volkswagen kozhikode (Phoenix) they gave me date october 19. Should i stop using my car for 1 month to get it inspected??. Pathetic service
After buying car spending and taking extended warranty too, to receive such a poor service option is something which cannot be accepted for any reason. If you are not able to fulfill service requirement. Why are you selling cars. Completely disappointed
Vehicle no kl19h2556

Expect a quick action for this.

Regards
Sreekanth
[protected]

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Nov 5, 2019

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Oct 05, 2019

Volkswagen India Customer Care's response Dear Sir/Ma’am,
Greetings from Volkswagen Passenger cars!
We value your association with our brand and appreciate the time you have invested in sharing your feedback.
We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website.
In case there are any queries unaddressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in
We thank you for being our valued customer.
Assuring you of our best services always.

Yours’ Sincerely,
Customer Care
Volkswagen Passenger Cars India